About
Melanie Hess is a highly accomplished hairdresser with over 20 years of experience in the beauty industry. Throughout her career, she has worked behind the chair and on set for celebrity ad campaigns, styled hair for the red carpet, and worked behind the scenes at New York Fashion Week. Her work has graced the covers of magazines and has been featured in editorial spreads. As an educator, she has represented renowned brands such as L’Oreal Professional and Pureology, sharing her expertise with fellow stylists. She is currently located in Dana point California and is focused on creating low maintenance luxe color and effortless airy shapes for her clients.Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- 10 AM - 6 PM
- Thursday
- 10 AM - 6 PM
- Friday
- 10 AM - 6 PM
- Saturday
- 10 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
A credit card with a 50% non refundable deposit is required to book and secure an appointment.
Cancellation fee:
There will be a 50% cancellation fee for any no shows or cancellations within 72 hours of the scheduled appointment.
No shows:
No shows will be charged 100% of the service booked.
No shows will not be rebooked.
Late arrivals:
I will do my best to accommodate any guest who arrives late to their appointment, however, if you arrive later than 15 minutes to your appointment the same cancellation fee will be applied (50% of booked services)
If you arrive late and we do not have time to complete the full service booked, you will still be charge for the original service booked.
In addition, if you arrive and change your mind and want a service of lesser value or time, you will still be charged for the original service booked.
Repeated late arrivals, cancellations, reschedules and no shows:
Melanie Hess hair reserves the right to turn away guests with repeated late arrivals and rescheduled appointments.